About

FAQ

• Where is the store based?

  Singapore, Singapore

• PAYMENTS

  All payments are made through Paypal which is secure with buyer protection, so you can pay securely with ease :)

  Edit: September 2020 - we have begun accepting Stripe payments as well!

• Do you accept orders placed outside of the US?

  We ship worldwide, and internationally.

  We mail out orders within 1-3 days upon receiving payment.

  ❥Most orders over $25 (excluding S/H) are upgraded to registered mail shipping.
  Alternatively, you can request for registered mail on orders under $25 or purchase the registered mail link.

  ❥ Orders ship by regular mail by default. Please request for registered mail (comes with signature confirmation and doorstep delivery) if you wish to track your parcel!

  ❥ If there has been excess shipping in your order, we will top up with additional squishies (iBloom/Sanrio/San-x, etc if there is enough), refund excess shipping (if additional squishy options are not available).

• How long will it take to receive my order?

  Please note the delivery times given by Singapore Post:
  ❥ Normal mail takes about 5-18 working days for international airmail parcels.

  ❥ Registered Mail takes about 5-21 business days to arrive, however it can take up to 5 weeks when delayed at customs or during festive season.

• I bought from other stores with UberTiny images - when will I get my items?

  Please note that any images (with ÜberTiny marks) used on ÜberTiny sites are original (i.e. created by ÜberTiny), and reflect actual items that are/were in stock.

  Any other images from non- ÜberTiny sites are used without permission.

  When in doubt, please email [email protected]

• Do you supply squishies in bulk?

  Yes, we have special rates for orders in larger quantities.

  Contact [email protected] with "Bulk order" as a title for more information!

  We are official distributors of Sanrio/San-x licensed squishy stock, and can supply extremely large orders.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.